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How bungananas99 Handles Your Personal Information

This page covers how we collect, use and protect the information tied to your bungananas99 account — including details you share when registering, depositing through DANA, OVO or GoPay, and reaching our support team.

Account data protectionDANA, OVO, GoPay wallet privacyYour rights, clearly statedData retention explainedContact path for requests

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PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have questions about how your data is handled, want to request a copy of the information we hold on you, or need to ask us to delete your account data, our support team is the right first stop. You can reach us through live chat, email or our in-app help desk — each channel connects to the same privacy-aware team. For account-specific requests, have your registered phone number or wallet ID ready so we can verify it is actually you before making any changes.

What Information We Collect and Why

bungananas99 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the details you submit during registration — your name, email address, phone number and any identity verification documents required to process withdrawals or confirm your wallet ownership. When you deposit or withdraw using DANA, OVO or GoPay,

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we log the transaction reference and wallet identifier tied to that action; we do not store your full wallet PIN or password at any point. We also collect device and session data — your browser type, IP address and access timestamps — to detect unusual login
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attempts and keep your account secure. If you contact our support team, your conversation history is stored so we can follow up accurately. We use this information to operate your account, verify your identity, process your local wallet transactions and meet any obligations under applicable law.
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Access to and availability of our services depends on local law and the eligible regions where you are located. We do not sell your personal data to third parties for marketing purposes. Data collected through your GoPay, DANA or OVO transactions is used only to confirm
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and reconcile your payment activity on the platform.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT DATA

Our Approach to Data Security and Account Privacy

We apply a layered approach to keeping your account data secure — from how we store it to how long we keep it. Each area below covers a real part of how your information is handled day to day on the platform.

Cookies and Tracking We use session cookies to keep you logged in across pages and analytics cookies to see how the site performs. You can manage cookie preferences from your browser settings at any time.

Account Security Practices Login sessions are protected with OTP verification sent to your registered number. Unusual access attempts from a new device trigger an additional confirmation step before your account opens.

Data Retention Period We keep your account records for as long as your account is active and for a period afterward as required by applicable law. You can request deletion once your account is closed and any pending transactions are resolved.

Who Can Access Your Data Internal access to your data is limited to the teams that need it — account operations, payment reconciliation and support. We do not share your wallet details or transaction history with unrelated third parties.

Your Privacy Questions, Answered Directly

These are the questions we actually get from people checking their data rights on bungananas99. Each answer is specific to how our platform works — not a generic legal template.

We hold your registration details, wallet identifiers for DANA, OVO or GoPay, transaction references and support conversation history. You can request a full summary by contacting our support team.

Yes. Once your account is closed and any outstanding transactions are settled, you can submit a deletion request through live chat or email. We action verified requests in line with applicable law.

We do not sell or share your personal data for marketing purposes. Payment processors handling DANA, OVO and GoPay transactions receive only the data needed to complete and verify each transaction.

We store only the transaction reference and wallet identifier — never your PIN or full account credentials. Your GoPay, DANA or OVO login details are entered directly into the wallet app, not on our platform.

Log into your account, go to the profile section and edit the relevant fields. For identity documents or registered phone numbers, contact our support team to complete a verified update.

We retain records for a period required under applicable law after account closure. After that period, your data is deleted from active systems unless a legal hold applies to your account.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us Appbungananas99 App

How bungananas99 Handles Your Personal Information

How to Reach Us About Your Data

Our Approach to Data Security and Account Privacy

Your Privacy Questions, Answered Directly

01 What personal data does bungananas99 hold about me?

02 Can I ask you to delete my account data?

03 Does bungananas99 share my data with third parties?

04 How is my wallet information kept private?

05 How do I update the personal information on my account?

06 How long does bungananas99 keep my data after I close my account?

Privacy Policy

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